Context-aware answers
Use approved instructions, FAQs, and business information.
Handle common questions, capture sales context, and hand each conversation to the team with traceability. You decide what can be automated and what requires review.
Each block describes work the flow can support without turning automation into an absolute promise.
Use approved instructions, FAQs, and business information.
Capture useful details and preserve conversation history for CRM follow-up.
Route exceptions and sensitive actions to a person before continuing.
Choose the questions, data, and actions the agent may handle.
Configure a supported sender and complete provider requirements.
Review answers, handoff, and data capture before opening the flow to customers.
Final availability depends on the configured plan, permissions, and providers.
No. It automates defined requests and hands context to the team when human judgment is needed.
Yes. Review the flow with test conversations before enabling it for customers.
You can design and test the agent, but real messaging requires a valid integration and sender.
WhatsApp Business App vs API