Knowledge Base

Everything you need to master Zentix. Guides, tutorials, and complete documentation.

The essentials for getting started with Zentix

3 articles

  • What is Zentix
  • Create Your Account
  • Navigate the Dashboard

Create, train, and customize your agents

3 articles

  • Create an Agent
  • Train with FAQs
  • Custom Instructions

Install your agent on your website

2 articles

  • Embed on your website
  • Landing Page

Capture and manage contacts automatically

2 articles

  • Automatic Capture
  • Export Leads

Connect WhatsApp, Telegram, Slack, and more

3 articles

  • WhatsApp via Twilio — Overview
  • Step 1: Create Your Twilio Account
  • AI Agent Capabilities

Protect your account and data

2 articles

  • Credential Security
  • Data Privacy

Manage conversations that need human intervention

3 articles

  • How Escalations Work
  • Resolving Escalations
  • Zentix AI Agent

Automatic training from real conversations

2 articles

  • How Auto-Learn Works
  • Training Best Practices

2 articles

  • Creating Payment Links
  • Sharing Payment Links

AI intelligence on your interactions

2 articles

  • AI Conversation Analysis
  • Extracting Lead Insights

Verify your first conversation and contact

2 articles

  • Getting Started Guide
  • Connect Channels Step by Step

Connect your AI agents to Slack

3 articles

  • Set Up Slack
  • Per-Channel Routing
  • Slack Notifications